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Stay up to date on CIFF46 Health and Safety Protocols at Playhouse Square

Stay up to date on CIFF46 Health and Safety Protocols at Playhouse Square

Stay up to date on CIFF46 Health and Safety Protocols at Playhouse Square

Stay up to date on CIFF46 Health and Safety Protocols at Playhouse Square

Stay up to date on CIFF46 Health and Safety Protocols at Playhouse Square

Cleveland International Film Festival } March 30 – April 10, 2022

Sponsored By:

Hahn Loeser + Parks LLP

What is Fall Fest?

Fall Fest is a sampling of previous CIFF's short film favorites compiled into three shorts programs:

Tickets to each shorts program are $10 for non-members and $8 for current CIFF members and are on sale from 11:00 AM ET on Thursday, October 14, 2021 through 9:00 AM ET on Monday, November 1, 2021.

The Fall Fest shorts programs are available to begin streaming at 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021.

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How do I stream Fall Fest shorts programs on a Roku device?

From a Roku TV or smart TV with a Roku device connected, search for the CIFF Streams app from the Roku homepage and download the app for free. Once the download is complete, select the CIFF Streams app, follow the onscreen instructions for pairing, and enter the streaming access code(s) you received in your streaming access email(s).

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How much are tickets to the Fall Fest shorts programs?

Tickets to each Fall Fest shorts program (After Hours Shorts, CIFF45 Award Winning Shorts, and Comedy Shorts) are $10 for non-members and $8 for current CIFF members.

Tickets are on sale from 11:00 AM ET on Thursday, October 14, 2021 through 9:00 AM ET on Monday, November 1, 2021.

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When can I purchase tickets for Fall Fest shorts programs?

Tickets to all three of the shorts programs (CIFF45 Award Winning Shorts, After Hours Shorts, and Comedy Shorts) in the Fall Fest are on sale from 11:00 AM ET on Thursday, October 14, 2021 through 9:00 AM ET on Monday, November 1, 2021.

While tickets can only be purchased until 9:00 AM ET on Monday, November 1, 2021, ticket holders will have until 11:00 AM ET on Monday, November 1, 2021 to redeem their ticket(s) and begin streaming the shorts program(s) they've purchased tickets for in the Fall Fest. Once a ticket is redeemed (by clicking “play” on the program) viewers will have 48 hours to watch the program in full. Do not click “play” until you are ready to stream all of the short films included in the shorts program. While you can temporarily pause or rewind the shorts program within the 48-hour redemption window, it is not advised that you stop the shorts program and try to resume watching at another time or from another device or location as this may result in being unable to finish streaming the shorts program.

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Are films in the Fall Fest rated or age-restricted?

Most independent and international films are unrated by the M.P.A.A.; therefore, viewer discretion is advised.

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How will I get my streaming access for Fall Fest shorts programs?

Streaming access for Fall Fest shorts programs is delivered to ticket holders via email in either a Streaming Access Notification email or an Order Confirmation with Streaming Access email:

  • Streaming Access Notification Email: Ticket holders who place their orders BEFORE 11:00 AM ET on Wednesday, October 27, 2021 will receive a Ticket Order Confirmation email(s) within minutes of purchase that does not contain their streaming access. They will receive a separate Streaming Access Notification email at approximately 11:00 AM ET on Wednesday, October 27, 2021 with a “WATCH ONLINE” streaming access link and a streaming access code for every shorts program they have purchased a ticket for up until that point. The “WATCH ONLINE” link will take them directly to each shorts program’s page on the CIFF Streams platform.

  • Ticket Order Confirmation (with Streaming Access): Ticket holders who place their ticket order(s) AFTER 11:00 AM ET on Wednesday, October 27, 2021 will receive a Ticket Order Confirmation email within minutes of purchase that contains a “WATCH ONLINE” streaming access link and a streaming access code for every ticket in their order.

Beginning at 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021, ticket holders can begin streaming Fall Fest shorts programs they have purchased tickets for by entering the streaming access code(s) in the CIFF Streams app for Roku and Apple TV devices or via a web browser (we recommend Google Chrome or Safari) on a smartphone, tablet, or computer by clicking on the “WATCH ONLINE” streaming access link(s) for each shorts program.

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When can I stream Fall Fest shorts programs?

Ticket holders can begin streaming the Fall Fest shorts program(s) they've purchased tickets for at 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021.

Ticket holders will have until 11:00 AM ET on Monday, November 1, 2021 to redeem their ticket and begin streaming the Fall Fest shorts program(s). Once a ticket is redeemed (by clicking “play” on the program) viewers will have 48 hours to watch the program in full. Do not click “play” until you are ready to stream all of the short films included in the shorts program. While you can temporarily pause or rewind the shorts program(s) within the 48-hour redemption window, it is not advised that you stop the shorts program and try to resume streaming it at another time or from another device or location as this may result in being unable to finish streaming the shorts program.

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How long do I have to watch the Fall Fest shorts programs?

Ticket holders have from 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021 to begin streaming the Fall Fest shorts programs they've purchased tickets for. Once a ticket is redeemed (by clicking “Play” on the shorts program) ticket holders will have 48 hours to finish streaming the shorts program. Do not click “play” until you are ready to stream all of the short films included in the shorts program.

While you can temporarily pause or rewind the shorts program within the 48-hour redemption window, it is not advised that you stop the program and try to resume streaming it at another time or from another device or location as this may result in being unable to finish streaming the shorts program.

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My streaming access code and/or link expired before I could finish streaming the film or shorts program. Can I get a refund or another link sent?

Fall Fest shorts programs must be viewed within 48 hours of redemption. A ticket is considered redeemed once you click "Play" on the shorts program.

While you can temporarily pause or rewind the shorts program within the 48-hour redemption window, it is not advised that you stop the program and try to resume it at another time or from another device or location as this may result in being unable to finish streaming the shorts program.

Exchanges and refunds will not be issued for partially or fully unredeemed shorts programs. It is the responsibility of the viewer to stream the shorts program in full before their 48-hour redemption window ends. Patrons are welcome to purchase a new ticket to a shorts program if their streaming access has expired.

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How do I stream Fall Fest shorts programs?

Ticket holders can stream the Fall Fest shorts program(s) they've purchased tickets for using one of these methods:

  • Via the CIFF Streams app for Roku or Apple TV devices that is connected to your TV.
  • Via a web browser (we recommend Google Chrome or Safari) on a computer, tablet, or smartphone.
  • By pulling up the CIFF Streams platform on a web browser on a smartphone, tablet, or computer and casting to a Chromecast device that is connected to your TV.
  • By pulling up the CIFF Streams platform on a web browser on a iPhone, iPad, or Mac and by using the AirPlay feature to cast from that device to an Apple TV device.
  • By pulling up the CIFF Streams platform on a web browser on a computer and physically connecting it to a TV via an HDMI cord.

Please note: Refrain from changing devices, locations, or internet connections mid-shorts program as your streaming will be disrupted and you will be unable to continue streaming that shorts program. Please disable dynamic IP addresses and VPNs while streaming on the CIFF Streams platform as this will also result in being unable to stream Fall Fest shorts programs.

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How do I watch Fall Fest shorts programs on my TV?

Ticket holders can stream Fall Fest shorts programs on their TV in one of two main ways:

Via the CIFF Streams App:

  • Connect and set-up a Roku or Apple TV device to your TV. Search, download, and open the CIFF Streams app for those devices. Enter the streaming access code(s) from the streaming access email(s) under the "Ticket Holders" field on the CIFF Streams App.

Via the CIFF Streams Platform on a web browser (we recommend Google Chrome or Safari):

  • On a smartphone, tablet, or computer, click on the "WATCH ONLINE" link(s) from the streaming access email(s) on a web browser and cast it to a TV via a Chromecast device connected to the TV.
  • On an iPhone, iPad, or Mac, click on the "WATCH ONLINE" link(s) from the streaming access email(s) on a web browser and using the AirPlay feature, cast it on the Apple TV device connected to theTV.
  • On a laptop or desktop computer, click the "WATCH ONLINE" link(s) from the streaming access email(s) on a web browser and physically connect the computer to the TV via an HDMI cable.

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How do I watch Fall Fest shorts programs on my Android smartphone/tablet?

You can stream Fall Fest shorts programs on your Android smartphone or tablet using Google Chrome on Android 6.0 or newer.

  • From a web browser on your Android smartphone or tablet, open your streaming access email(s) for the film(s) or shorts program(s) you've purchased a ticket for and click on the corresponding streaming access link(s) to begin stream the film(s) or shorts program(s) as well as any bonus content. Ticket holders have a redemption window of 48 hours from the time they click "Play" on each film or shorts program and any accompanying bonus content, to stream them in full.

All Fall Fest shorts programs are available to begin streaming from 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021.

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How do I watch Fall Fest shorts programs on my iPhone/iPad?

You can stream Fall Fest shorts programs on your iPhone or iPad using Safari on iOS 11.2 or newer. Please note that you must have “Screen Mirroring” turned off in your settings.

  • From a web browser on a iPhone or iPad, open your streaming access email(s) for the shorts program(s) you've purchased a ticket for and click on the corresponding streaming access link(s) to begin stream the shorts program(s). Ticket holders have a redemption window of 48 hours from the time they click "Play" on each shorts program, to stream them in full.

All Fall Fest shorts programs are available to begin streaming from 11:00 AM ET on Thursday, October 28, 2021 through 11:00 AM ET on Monday, November 1, 2021.

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How do I watch Fall Fest shorts programs on an Apple TV device?

If you already have the CIFF Streams app on your Apple TV device from previous CIFF Streams events, open the CIFF Streams app and enter the streaming access code corresponding to the film or shorts program that you want to stream in the blank field under "Ticket Holders." Please note: each ticket that you purchase will have a unique streaming code associated to it, so you will need to enter a streaming code each time you want to stream a film or shorts program you've purchased a ticket for.

If you have not downloaded the CIFF Streams app before, follow the steps below to download the CIFF Streams app.

  • From an Apple TV device, search for the CIFF Streams app in the App Store, and follow the onscreen instructions for downloading the app. Do not use the main search on the Apple TV menu.
  • Once the download is complete, open the CIFF Streams app.
  • Enter the corresponding streaming access code for the film you want to stream that you received in either your Streaming Access Notification Email or in your Ticket Order Confirmation in the blank field under "Ticket Holders".
  • Click the "Submit" button below the field where you entered the code.
  • Click the "Play" button to begin streaming the film or shorts program. You will have 48 from the time you begin playing the film or shorts program to stream them in full.
  • You will repeat this process for every film that you have purchased a ticket for.

Please note: The Apple TV device is a different from the Apple TV App. The CIFF Streams app is only available on Apple TV devices and not on the Apple TV app itself.

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How do I AirPlay Fall Fest shorts programs to my Apple TV device?

Ticket holders can AirPlay the shorts programs in Fall Fest from their iPhone, iPad, or Mac computer to their Apple TV device. These step-by-step instructions assume your Apple TV device is set up and ready to go.

  • Make sure your Apple TV device is connected to your TV, turned on, and that the correct input is selected for the Apple TV device.
  • From your iPhone/iPad/Macbook, pull up the CIFF order that contains your CIFF Streams Access Code.
  • Click on the “WATCH ONLINE” link from the email. We recommend using the most updated version of the Safari browser.
  • In the bottom right-hand corner of the player, click the AirPlay icon and choose the Apple TV device to cast to it.
  • The player should now appear on your TV, and your device will display a message that says, "This video is playing on [device name]". If nothing happens, try tapping on your device screen and re-click the play button.

To watch a how-to video on this process and more, please visit our How-To playlist on the CIFF's YouTube channel.

You might be able to AirPlay from most browsers if you have an AirPlay compatible TV or streaming box by selecting the AirPlay button in the bottom right-hand side of the player. If the icon doesn't appear, unfortunately casting is not supported on your device.

  • Compatible Smart TVs include select Samsung, LG, Sony and VIZIO models
  • Compatible streaming boxes include AppleTV Gen4 and above, and select Roku HD streaming devices running the most up-to-date software.

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How do I Chromecast Fall Fest shorts programs?

You can cast CIFF45 Streams films and shorts programs to a 3rd generation or newer Chromecast stick.

To Chromecast from an Android phone or tablet:

  • Make sure your Chromecast device is on the same Wi-fi network as your mobile device, connected to your TV, and that the correct input is selected for the Chromecast device.
  • From your Android phone or tablet, pull up the CIFF order that contains your CIFF Streams Access Code.
  • Click on the “WATCH ONLINE” link from the email. We recommend using the most updated version of the Google Chrome browser.
  • Click the “Play” button to open the player and start the film.
  • In the bottom right-hand corner of the player, click the Chromecast icon and choose the Chromecast device to cast to your TV. If the icon doesn't appear, unfortunately casting is not supported on your device.
  • The player should now appear on your TV. For an optimal viewing experience, click the square box in the bottom right corner of the player to expand to full screen.

To Chromecast from your computer:

  • Make sure you're using Google Chrome as your browser.
  • Make sure your Chromecast device is on the same Wi-fi network as your computer, connected to your TV, and that the correct input is selected for the Chromecast device.
  • From your computer, pull up the CIFF order that contains your CIFF Streams Access Code.
  • Click on the “WATCH ONLINE” link from the email. We recommend using the most updated version of the Google Chrome browser.
  • Click the “Play” button to open the player and start the film.
  • In the bottom right-hand corner of the player, click the Chromecast icon and choose the Chromecast device to cast to your TV. If the icon doesn't appear, unfortunately casting is not supported on your device.
  • The player should now appear on your TV. For an optimal viewing experience, click the square box in the bottom right corner of the player to expand to full screen.

To watch a how-to video on this process and more, please visit our How-To playlist on the CIFF's YouTube channel.

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What are the system requirements to stream Fall Fest shorts programs on computers, tablets, and smartphones?

You can stream Fall Fest shorts programs on PCs running Windows 7 or newer, and Intel-based Macs running OS X 10.12 or newer.

You can also stream Fall Fest shorts programs on Android tablets and phones using a Google Chrome browser and on Apple iPhones and iPads using a Safari browser.

Click on the Streaming Access Link from your Streaming Access email(s) to stream Fall Fest shorts programs on your desktop, laptop, tablet, or smartphone.

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What are the system requirements to stream Fall Fest shorts programs on Mac desktops and laptops?

Operating Systems: Mac OS X 10.12 or newer

Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser. For insturctions on how to update or reinstall the Safari browser on your Mac, visit here.

Click on the Streaming Access Link(s) from your Streaming Access Email(s) to stream the program on your Mac desktop or laptop.

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What are the system requirements to stream Fall Fest shorts programs on Windows desktops and laptops?

Operating systems: Windows 7, Windows 8.1, or Windows 10

Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Microsoft Internet Explorer is not supported.

Click on the Streaming Access Link(s) from your Streaming Access Email(s) to stream the program on your desktop or laptop.

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Can I use the web browser built into my TV to stream Fall Fest shorts programs?

Maybe. Unfortunately many built-in Smart TV's web browsers don't support protected content playback.

If you get a black screen or error message, it's likely that your TV is not compatible. Try one of these approved methods to get the film onto your TV.

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Why does video playback stall, buffer, or not play smoothly?

The CIFF Streams streaming platform uses adaptive bitrate streaming, which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is slow or inconsistent you may experience problems during playback. If you’re on Wi-Fi, try moving closer to your router or to data.

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My streaming link or code isn't working. What should I do?

For Streams Support, email us with any questions or issues you encounter at streams@clevelandfilm.org. The Streams Supprot team is available from 11:00 AM ET-11:00 PM ET daily, Thursday, October 28, 2021-Sunday, October 31, 2021. Please note: wee are unable to troubleshoot issues with or assist with, the set up of personal equipment, technologies, or internet infrastructures.

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Can I share my streaming access with others?

No. Sharing Fall Fest tickets with anyone outside of your household is considered an act of piracy, which will be monitored, and any violations will result in the automatic suspension of access without refund.

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Can I download or record Fall Fest films?

No. The CIFF Streams platform uses multi-DRM technology to prevent piracy. Users caught committing acts of piracy will have their Fall Fest access revoked without refund and will be turned over to law enforcement authorities.

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Can I pause, rewind, stop or re-watch Fall Fest shorts programs?

One ticket to a shorts program in the Fall Fest is good for one stream of that shorts program. Fall Fest shorts programs cannot be re-watched. While Fall Fest shorts programs can be temporarily paused or rewound during your 48-hour redemption window if the player remains open, it is not advised that you stop the shorts program and close the player until you have finished streaming the program. Tyring to resume streaming after the player has been closed, from another device,or from another location will result in being unable to finish streaming the shorts program. Do not click “play” until you are ready to stream all of the short films included in the shorts program and do not close the player until you have finished streaming the program.

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CIFF Tweets

Tickets are going fast to our recently announced FALL FEST! Join us online Oct 28-Nov 1 where we will showcase three specially curated short programs, including one that will get you in the Halloween spirit - our After Hours program. Full info: https://t.co/QbR8kGWmZ7 https://t.co/bnmBvwY9hY

a day ago   .   Reply   .   Retweet   .   Favorite

CIFF Facebook Posts

Looking for a group to talk film with? Join the team at Cuyahoga County Public Library - Brooklyn Branch for their upcoming film discussion on SKATE KITCHEN, taking place November 2nd via Zoom as part of their ongoing film discussion series. These spectacular discussions are free, as are the films when accessed via Kanopy. Full info: https://attend.cuyahogalibrary.org/event/5162279

a day ago   .   Link

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