Cleveland International Film Festival } March 27 – April 7, 2019 } Tower City Cinemas

How do I purchase tickets to CIFF42 Opening Night?

Tickets to the CIFF42 Opening Night Film and Reception went on sale Friday, November 3, 2017 at 10:00 AM on clevelandfilm.org.

CIFF42 Opening Night will take place Wednesday, April 4, 2018 begining at 7:00 PM at Playhouse Square.

The Opening Night film, THE DRUMMER AND THE KEEPER will be presented at the Connor Palace, followed by a reception at the KeyBank State Theatre.

Tickets are $200 for CIFF members and $225 for non-members. Purchase tickets HERE.

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How much are CIFF tickets?

Opening Night (Film and Reception) tickets:

  • $200 for members
  • $225 for non-members

Festival tickets:

  • $14 for members*
  • $16 for non-members*

Students/Seniors (65+), in-person and w/ valid ID only

  • $12 for CIFF membres
  • $14 for non-members

*Orders containing 10 or More tickets will receive a discount of $2 off per ticket ($12/ticket for members and $14/ticket for non-members). This discount is not valid for Opening Night tickets or in combination with any other discount offers or codes.

Please note, tickets purchased via the phone, internet, or mail will be charged a $4 handling fee per order.

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When and where can I purchase tickets?

Tickets go on sale:

For members -- March 16, 2018 at 11 AM via the internet, phone (877.304.3456), mail (2510 Market Avenue, Cleveland, OH 44113), or in-person at the Film Festival Box Office, located in the lobby of Tower City Cinemas. The Film Festival Box Office is open pre-Festival, Monday-Saturday, 11 AM-7 PM and Sunday 12 Noon-5 PM.

For general public -- March 23, 2018 at 11 AM via the internet, phone (877.304.3456), mail (2510 Market Avenue, Cleveland, OH 44113), or in-person at the Film Festival Box Office, located in the lobby of Tower City Cinemas. The Film Festival Box Office is open pre-Festival, Monday-Saturday, 11 AM-7 PM and Sunday 12 Noon-5 PM.

Tickets are available for purchase online until 12 Midnight on the day before the screening. You may also purchase tickets by phone (877.304.3456) or in-person at the Film Festival Box Office, located in the lobby of Tower City Cinemas.

Day-of-show tickets are only available for purchase in-person at the Film Festival Box Office at Tower City Cinemas. During the Festival, the Box Office is open Sunday-Thursday, 8:30 AM-10:00 PM and Friday-Saturday, 8:30 AM-12 Midinight.

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What are the hours of the Film Festival Box Office?

Pre-Festival

For Members:

March 16-April 4, 2018:

Monday-Saturday, 11 AM-7 PM

Sunday, 12 Noon-5 PM

For the general public:

March 23-April 4, 2018:

Monday-Saturday, 11 AM-7 PM

Sunday, 12 Noon-5 PM

During the Festival

April 5-14, 2018:

Sunday-Thursday, 8:30 AM-10 PM

Friday-Saturday, 8:30 AM-12 Midnight

April 15, 2018:

8:30 AM-7:30 PM

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How do I get my tickets once I've ordered them?

Ticket orders placed on or before March 27, 2018 via the internet, phone, or mail will be mailed to the address provided (unless indicated as Will Call by the purchaser).

Ticket orders placed on or after March 28, 2018 will be available for pick up prior to the Festival at the Film Festival Box Office (located in the lobby of Tower City Cinemas at the main box office) or during the Festival at Will Call, located in the Walkway outside of Tower City Cinemas to the left of the main entrance to the Cinemas. For more information on Will Call, please refer to: What is Will Call and where is it located?

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I did not receive my tickets. What should I do?

Orders placed on or prior to March 27, 2018 will be mailed unless indicated differently by the customer. Orders placed on or after March 28, 2018 will be held at Will Call. For information on Will Call, please refer to "What is Will Call and where is it located?"

If you have not received your tickets within a few days of placing your order on or prior to March 27, 2018, or if your order arrives incomplete or is incorrect, contact the Film Festival Box Office by phone (877.304.3456) or email (tickets@clevelandfilm.org) for assistance.

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I lost my tickets. What should I do?

In the event you have misplaced your CIFF tickets, please contact the Film Festival Box Office (877.304.3456 or tickets@clevelandfilm.org) or visit them during hours of operation, in the lobby of Tower City Cinemas. CIFF personnel will locate your ticket order in our system by order number or the last name of the purchaser.

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Can ticket purchases be exchanged or refunded?

Exchanges will be subject to a $4 processing fee per order. Please note, exchanges are not always possible.

No refunds except in the case of a cancelled screening. The last day for refunds is April 15, 2018.

Unused tickets and vouchers cannot be applied to a Challenge Match donation.

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I won vouchers. When will they be sent to me?

Vouchers and a CIFF42 Program Guide will be mailed out to winners mid-March 2018.

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How much are vouchers?

Vouchers are no longer available for purchase. Vouchers can only be obtained through CIFF membership benefits at certain levels, CIFF donations, CIFF sponsorships, or CIFF community partnerships.

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What is the difference between a voucher and a ticket?

A ticket is for a specific film with a specific screening time and date. A voucher, which comes in paper or virtual form, is non-specific and therefore, will not admit you to a film. Paper vouchers are to be exchanged over the phone or in-person for tickets to specific screenings. Virtual Voucher Credits can be exchanged online, over the phone, or in-person at the CIFF Box Office. Exchange as early as possible to avoid Stand By or sellouts!

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How do I purchase a gift certificate?

Gift certificates can be purchased online through our website on the Gift Certificates page, over the phone (216.623.3456), or in person at our office (2510 Market Avenue, Cleveland, OH 44113).

Gift Certificates are redeemable for CIFF special presentations, tickets, memberships, and merchandise. Gift Certificates are not redeemable for concessions.

To purchase a gift certificate through our website, follow these steps:

1. Click the STORE link located in the main navigation bar.

2. Select the Gift Certificates tab.

3. Enter the amount and select your preferred delivery method: Email or Paper.

4. Enter the recipient's information and where you would like the certificate sent. Click ADD TO CART. A pop-up box will appear to confirm you have added items to your cart.

5. If you are done adding items to your cart, click go to cart on the pop-up box or click the shopping cart icon at the top right of the page.

6. Review the order information to make sure it is correct, then click CHECKOUT NOW.

7. Enter your billing information and click CONTINUE.

8. Enter your payment information and hit PLACE ORDER.

You will receive an order confirmation number and a receipt will be sent via email, if provided.

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How do I redeem my gift certificate?

Gift certificates can be redeemed in-person, over the phone (877.304.3456), through the mail (2510 Market Ave, Cleveland, OH 44113), or online during checkout by providing the code located on your emailed or mailed certificate.

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CIFF Facebook Posts

Film update: #CIFF42 After Hours alum BLOOD FEST is screening Tuesday, August 14th at 7:30PM at Cedar Lee Theatre. Get your tickets now: https://clevelandcinemas.com/movie/273480/Blood-Fest-Trailer-and-Info/6129

about 22 hours ago   .   Link

CIFF Tweets

Film Update: #CIFF42 After Hours alum @bloodfestmovie is screening Tuesday, August 14th at 7:30PM atů https://t.co/1nxY2BMcnJ

about 22 hours ago   .   Reply   .   Retweet   .   Favorite

CIFF on Instagram

Follow us @clefilmfest

Another gorgeous day in the #CLE!

Posted by clefilmfest at 7:00 PM

Questions? >

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