Cleveland International Film Festival } March 25 – April 5, 2020 } Tower City Cinemas

FAQs

FAQs Tickets, Vouchers, and Day Passes

How do I purchase a gift certificate?

Gift certificates can be purchased online through our website on the Gift Certificates page, over the phone (216.623.3456), or in-person at our office (2510 Market Avenue, Cleveland, OH 44113).

Gift Certificates are redeemable for CIFF special presentations, tickets, memberships, and merchandise. Gift Certificates are not redeemable for concessions.

To purchase a gift certificate through our website, follow these steps:

1. Click the STORE link located in the main navigation bar.

2. Select the Gift Certificates link on the left-hand side.

3. Enter the amount and select your preferred delivery method: Email or Paper.

4. Enter the recipient's information and where you would like the certificate sent. Click ADD TO CART. A pop-up box will appear to confirm you have added items to your cart.

5. If you are done adding items to your cart, click go to cart on the pop-up box or click the shopping cart icon at the top right of the page.

6. Review the order information to make sure it is correct, then click CHECKOUT NOW.

7. Enter your billing information and click CONTINUE.

8. Enter your payment information and hit PLACE ORDER.

You will receive an order confirmation number and a receipt will be sent via email, if provided.

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