Policies
Code of Conduct
The CIFF Code of Conduct serves to provide a clear understanding of the standard of conduct expected when participating in the Cleveland International Film Festival (CIFF) and all its manifestations— meetings and gatherings, events and parties, venues, social media accounts, and official communications (verbal, written, and digital). The Code of Conduct serves as a guide to ensure the CIFF is a respectful, open, inclusive, and safe environment for all to gather, share, learn, and celebrate in an atmosphere free of harassment.
The Code of Conduct places an obligation on all individuals to take responsibility for their own conduct and applies to all participants, including but not limited to: attendees, members, guests, trustees, full-time staff, seasonal staff, volunteers, panelists, screening team members, sponsors, community partners, neighborhood partners, media partners, and vendors.
The CIFF does not tolerate harassment of any kind and reserves the right to revoke credentials and/or remove, temporarily or permanently without notice or refund, any person who does not adhere to the CIFF Code of Conduct in all of its manifestations.
Including but not limited to:
- Inappropriate disruption of CIFF events
- Intimidation or threats
- Hateful, abusive, offensive, degrading, or other inappropriate language
- Inappropriate physical contact or physical assault of any type
- Unwanted sexual attention, verbal or physical
- Unwanted photography or video recording
- Bullying or stalking
- Refusal to adhere to health & safety protocols and guidelines as outlined by local, state, and federal governments, Playhouse Square, and CIFF
Especially in connection with, but not limited to:
- Race, ethnicity, national origin, or citizenship status
- Political affiliation
- Gender identity or presentation
- Sex or sexual orientation
- Physical appearance or body type
- Age
- Disability, medical condition, or pregnancy
- Religion
Social Media Policy
The Cleveland International Film Festival (CIFF) is proud to have an active presence across several social media platforms. This enables us to maintain open communication with you and to better respond to feedback on how we can make your CIFF experience more enjoyable.
To ensure our social community is a positive experience for all involved, please show respect toward others by abiding by the terms and policies outlined by each social media platform. Kindly be respectful of one another and avoid posting comments that attack or discriminate against others, or include inflammatory content. Such content will be removed. If an individual repeatedly violates this policy, the user will be blocked from posting in the future.
If you are looking for additional information, please contact us at [email protected].
Privacy
Your privacy is important to us.
Cleveland International Film Festival ("CIFF") respects the privacy of every individual and is committed to protecting your privacy. This Privacy Policy (the "Privacy Policy") provides information on the manner in which your personal information obtained through your use of www.clevelandfilm.org (the "Website") is processed and used on this Website.
CIFF uses your personal information only in ways that are compatible with this Privacy Policy. In addition to reviewing this Privacy Policy, please read our Terms and Conditions of Use. Your use of the Website constitutes agreement to its terms and conditions. This Privacy Policy does not cover information collected on sites linked to the Website.
Information Collected.
CIFF collects personal information from you (for example, your name, postal address, email address, and other data) when you provide personal data through our Website. The Website generally collects personally identifying information with your specific knowledge and consent. For instance, when you complete a survey, make a purchase, subscribe to our publication(s), or register for any portion of our services, you are asked to provide information such as your email address, name or phone number. Optional information such as your age or gender may also be requested. CIFF reserves the right to use information gathered by it for any and all purposes. CIFF may sell or share email addresses and all other information with our affiliates and with carefully selected companies who we think can offer you services and products of interest to you. If you do not wish to have your information shared, write to us at [email protected].
Third Party Access.
We also allow access to our database by third parties that provide us with services, such as technical maintenance or forums and search software, but only for the purpose of and to the extent necessary to provide those services. If you choose to purchase items through features on our Website, we may forward your information to third parties for services such as credit card processing and order fulfillment. There also are times when you provide information about yourself to us in areas of the Website that are managed or participated in by third parties, such as our shopping areas. In such cases, the information may be used by us and by such third party, each pursuant to its own policies. We also may provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While CIFF will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, CIFF does not bear any responsibility for any actions or policies of third parties. There also may be occasion when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose. While your individual information is protected as outlined above, we reserve the right to use, transfer, sell, and share aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.
Use of Information.
Your information is stored in a secured database and is used for purposes of providing you with the information requested by you, providing for a follow-up with you in connection with materials you request, and as a part of our mailings and solicitations to prospective customers. The information you provide also may be utilized for market research purposes, for project planning or for the development of prospect lists for marketing. Please note that all email that originates from us will either display the www.clevelandfilm.org domain name or an affiliated domain name. If you receive an unsolicited email that you believe is connected with us in any way, please forward the email (as an enclosure) to [email protected].
Unsolicited Email (SPAM).
You should be aware, however, that unscrupulous marketers can sometimes "harvest" your email address directly from your computer or another person's address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses. CIFF also may disclose or exchange with others information you have provided to us if we believe that the law requires us to do so or if it is necessary to protect the rights or property of CIFF, our affiliate companies, our staff, or our users.
Information Automatically Collected.
In addition, we automatically receive and collect certain types of information whenever you visit our Website. For example, like many websites, we use "cookies" and web beacons to obtain certain types of information when your web browser accesses our Website. We use this information to monitor the usage and performance of our Website, to enhance our customers' search and shopping experiences, and to determine aggregate information about our user base and usage patterns. We also use your IP address to help diagnose problems with our server, to administer our Website, and to communicate with you after you have sent us emails. If you send us emails, from time to time we may use information about your preferences and interests to send updates to you about CIFF, its services, listing, special offers, or information that may be of interest to you. Some of our advertisers occasionally serve you cookies as well. We do not have control over cookies placed by advertisers. If you do not want any cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the Website may not function properly.
Security.
CIFF will use reasonable precautions to keep the information disclosed to us secure and not to disclose such information to any third parties. However, we are not responsible for any breach of security or for any actions of any third parties that may receive the information. Access to your personal information is limited to people who need it to do their job. For example, if we need to mail something to you, we must share your name and address with a direct mail company. We limit such third parties in their access and use of your personal information.
Linked Web Sites.
Our Website includes links to other websites operated and maintained by separate companies. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors. Those websites may have different privacy policies. If you click through to another website, you should check the privacy policy of that website, which will usually (but not always) be posted on the website. CIFF is not responsible for the privacy policies of other sites.
Changes to Information.
We need your help in making sure your personal information is correct in our systems. Please notify us of changes to your name, address, title, phone number, or email address. You may correct your personal information by emailing us at the address below.
Your Consent.
By using our Website, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. We reserve the right to modify or amend this Privacy Policy at any time. If we change our Privacy Policy, we will post any changes on this page.
IP Address.
Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company, or your university. We may use your IP address to help diagnose problems with our server, gather broad demographic information, and administer our Website.
If you have other concerns or questions about any aspect of this Privacy Policy, you may also email our Privacy Policy Coordinator at [email protected].